Melissa was the broker who sold my house. It turned out to have some issues we didn't foresee and took several months to sell after I had moved 1,200 miles away. I've never had to ask an agent to help me out so much - finding contractors, getting service quotes, letting them in to work and checking the quality. Throughout it all, she was cheerful and on top of everything, including keeping my spirits up. Melissa was a pleasure to work with.